Skip to main content

Lockdown customer champion: James Blackham, By Miles

James Blackham, By Miles CEO

By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.

As lockdown kicked into swing in March 2020, government advice and mandates saw people’s behaviour change in moments.

Told to stay at home and stop the spread, many of the UK’s cars swapped daily

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Managing the ‘forever risk’ of PFAS

How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.

AI embedding across customer journey will define winners

The insurance industry’s future winners will be providers that deploy artificial intelligence effectively across the entire customer journey to drive repeat business, according to Philippe Knepfler, chief innovation officer at Covéa Affinity.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here