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Blog: Replacement vehicle services - building a stronger customer journey

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While many of us work from home, looking out of our windows it’s hard not to spot the rising number of vans and other light commercial vehicles on our roads. James Roberts, business development director for insurance at Europcar Mobility Group UK, argues it’s not just Covid-19 that has prompted this rise but the phenomenal growth of online shopping over the last few years which had already brought more delivery businesses into the market.

Department for Transport data for 2019 van activity showed a substantial growth in van use. In 2019 there were 4.1 million licenced vans on our roads – an increase of 93% in the last 25 years –

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Q&A: Tom Hughes, IUA

Tom Hughes, appointed director of underwriting at the International Underwriting Association last year, outlines the company market body’s priorities from an underwriting perspective for 2026.

Big Interview: Mark Allan, Ki

Mark Allan, CEO of Ki, tells Insurance Post how the firm has maintained its innovation culture as it scaled from a side of desk project to a standalone business writing over $1bn of premium, and reveals its opportunities to accelerate that growth in the future.

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