Blog: Rebalancing the BI bad publicity - how insurers can rebuild public trust with positive PR messaging

rebuilding trust

Delays in comment sign off to interference in influencing messaging. PR expert and former Allianz corporate communication lead Mark Bishop polled insurers and brokers about the sector's Covid-19 response and concludes lessons need to be learned in terms of balancing bad publicity in the future.

Wetherspoons, Sports Direct, and even that acknowledged master of the PR opportunity, Richard Branson, have all taken a hit to their reputations during the pandemic. But none has suffered quite as

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Insurers face margin crush unless premiums are hiked

Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.

Jason Harris, QBE

Having spent a quarter of a century working in insurance, Jason Harris, who joined QBE as chief executive for international in October 2020, is a familiar face in the sector.