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Analysis: How well have insurers and brokers adapted to providing access to insurance for people with disabilities?

Wheelchair

With the introduction of the Equality Act, it became illegal for insurers to price disabled customers’ premiums on any factors that do not directly impact on the risk

The industry has made some strides in recent times to address helping disabled customers, through partnerships with schemes such as Motability and, in addition, work is being done to implement

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Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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