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Analysis: How regulation could clip the wings of CMCs

Clipped wings

In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.

The prospect of much tighter regulation for the freewheeling industry, in addition to a ban on cold calling and new rules to prevent claims bosses from avoiding fines, mean the net is tightening on

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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