This Week in Post: Training, trust and tech

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In the news, the Association of British Insurers commissioned research from the Fire Protection Association that concluded that fires could burn 100 degrees hotter than previously predicted, highlighting the scale of fire safety testing failures.

The Civil Liability Bill got its second reading in the House of Lords, emerging unscathed to now go to the committee stage, while campaigners called for the Office of National Statistics to collate motor insurance statistics for use in parliament. Also, an industry roundtable examined whether the proposed whiplash and discount rate reforms will be beneficial for all.

Nick Marson, founder of Parallel Mind, talks to commentators on how the insurance market can respond to the challenge of restoring public trust.

Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world, while Andrew Dunkley, head of analytics at BLM, looks at what Cambridge Analytica means for the use of artificial intelligence in claims.

Reporter Rosie Quigley interviewed Policy Castle’s Edmund Dilger about the insurtech’s hunt for funding, while Michèle Bacchus spoke to brokers to find out their thoughts on regulation, their trade body and their opinion of the UK insurance market.

Finally, news editor Martin Croucher explores the insurance industry’s gender pay gap figures.

Enjoy the read!

Will Kirkman, reporter
@Will_Kirkman