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Lloyd's: AI, regtech and collaborating with start-ups are key focus areas

The interior of the Lloyd's building in London

Artificial intelligence, regtech and collaborating with start-up incubators are key areas of focus for Lloyd’s as it seeks to modernise, the market's technology head has said.

Speaking at the CogX 2017 conference in London, Helen Crooks, chief data officer at Lloyd’s of London, said that utilising artificial intelligence will be crucial for the market if it is to find new

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Lloyd’s profit before tax fell from £4.2bn in the first half of 2025 to £3.5bn in the first six months of 2026, as lower investment returns offset a "strong" underwriting performance.

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