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Government unveils plans to tackle rise of cold calling

Telephone box in Parliament Square

The government has unveiled plans to make it easier to tackle cold calling.

The Telephone Preference Service, which blocks unsolicited sales and marketing calls, will be transfered from Ofcom to the Information Commissioner's Office, it was announced today. 

The transfer will

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FCA looking to address issues on claims definitions

Andrew Ruddle, the Financial Conduct Authority’s interim head of the department for insurance market analysis and policy, has said the regulator is looking at addressing issues about different claims definitions within insurance.

KPMG urges caution as AI reshapes insurance claims

Artificial intelligence can transform claims handling, but Matthew Smith, insurance strategy and transformation lead at KPMG UK, says insurers must balance technical innovation with human judgement, governance and ethical oversight.

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