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SME underinsurance: Protecting customer outcomes

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With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive

Insurers can use data to better inform brokers and their small to medium-sized enterprise clients about whether they have the relevant levels of coverage, so that in the event of a claim there should

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How 9/11 still shapes insurance

Editor’s View: On the 25th anniversary of 9/11, Emma Ann Hughes reflects on how the attacks changed terrorism risk, catastrophe modelling and insurance capacity forever and reminds the sector of how it must always help people recover from loss.

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