Editor's comment: Biba fever sweeps the market

Stephanie Denton

There must be something in the water – or maybe it is #BIBAFever setting in. Whatever it is, after a quiet start to the year, broker deals have suddenly started to liven up the market now the British Insurance Brokers’ Association conference is in our sights.

First off the mark was Simply Business, which seems to have been given the official nod for a management buyout. When pressed last week, Mark Cloutier, chief executive of Brit, the firm’s parent

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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