First Assist launches non-standard travel insurance service

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White label specialist First Assist Insurance Services has launched a non-standard risk service for people who exceed medical thresholds or age limits.

Travel Insurance Plus aims to provide a solution for First Assist's affinity partners' higher risk customers who have been "turned away on medical grounds or due to their age", and is intended to be

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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