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View from the top: Investing in people is paramount

Phil Barton

While an over-used phrase, it is true that broking is a people business. Every day we are building relationships with our clients and with our provider partners. Therefore, focusing on and investing in people development is not just a cliché, it’s a business essential.

It is even more important in the current economic climate that people are at the heart of building a strong business. At the same time, staff development is not solely the remit of the training

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