Galbraith brands financial crisis terminology a "challenge" to the sector

Eric Galbraith

British Insurance Brokers’ Association chief executive Eric Galbraith has today told parliament that the language used by the government and regulator about the financial crisis is a challenge facing the sector.

In his address at a parliamentary reception to mark the merger between BIBA and the Institute of Insurance Brokers (IIB), Galbraith said that the insurance sector was not responsible for the financial

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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