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Legal expenses - Commercial cover: Two sides to the story

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With the legal expenses sector about to undergo a massive shake-up, Jakki May looks at the changes, why some are welcoming them with open arms and why others

The legal sector is in for a major shake-up in the next couple of years. The government has paved the way for alternative business structures, which will see the advent of ‘Tesco Law’ operators

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FCA looking to address issues on claims definitions

Andrew Ruddle, the Financial Conduct Authority’s interim head of the department for insurance market analysis and policy, has said the regulator is looking at addressing issues about different claims definitions within insurance.

KPMG urges caution as AI reshapes insurance claims

Artificial intelligence can transform claims handling, but Matthew Smith, insurance strategy and transformation lead at KPMG UK, says insurers must balance technical innovation with human judgement, governance and ethical oversight.

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