Postbox: Respect for privacy vital in digital age
More than 30 million adults in the UK are signed up to Facebook, and the number of people using social media such as Twitter is growing at a phenomenal rate. Together with the increased use of e-mail and text, there is a real shift in the way we communicate. As CFC Underwriting's Graeme Newman highlighted recently, this provides an opportunity for the insurance industry to communicate with its customers in a different way.
(Read article: E-business: Insurers should track customers via social media)
It is vital that the industry and the people working within it keep pace with this phenomenal social change. We need to
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