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Market reform bringing positive reaction, says IUA chairman

Efforts to reform the London insurance market are now beginning to be recognised by the sector’s international clients, Stephen Cane, chairman of the International Underwriting Association has said.

Speaking in advance of the association’s annual general meeting he commented that business process improvements were vital to maintaining London’s position as a leading international insurance centre

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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