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RSA: liabilities - the latest position

Royal & Sun Alliance provided an update on its business transformation plan — and its outstanding liabilities — as part of its interim results. The group claimed it had made significant progress this year in restructuring operations through disposal, closure or transfer of renewal rights.

In a statement it said: "As announced with the six months results 2003, the Group commissioned anindependent review of its general business claims provisions from Tillinghast, the consulting

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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