Training gets on track.
Brokers are becoming more receptive to the idea of training their staff, and with the introduction of GISC rules on the competence levels of brokers, it's vital they take it on board quickly. There is no shortage of courses on offer, says Catherine Tennant.
Until relatively recently, training in broking firms was regarded asa staff perk, rather than a business necessity. Training for many
comprised an annual jaunt to a country hotel, a few sleepy
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