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Zero tolerance.

In 204 days' time computer chips around the world will read the year as 00 and we will see just how prepared companies really are for the Millennium Bug. David Fanning finds out what claims handlers are expecting.

The year 2000 promises a new dawn. Unfortunately, for claims handlers
and loss adjusters it is going to turn out murky and mystifying.


It is encouraging that the industry is taking wide-ranging

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Why FCA’s premium finance probe fell short

Rebecca Deegan. director of consumer campaign Fair By Design, argues the Financial Conduct Authority premium finance market study stopped short of addressing past overcharging or tackling the underlying incentives that push costs onto people who have the least ability to pay.

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