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LGH call centre opens.

London General Holdings has opened a new £500,000 call centre at its head office in Kingston upon Th...

London General Holdings has opened a new £500,000 call centre at its
head office in Kingston upon Thames, Surrey. The centre is based around
the Lucent Generic 3 Telephone System which provides the

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MGAA’s Keating on missed opportunities

Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.

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