Breaking the banks.
Banks have been using the internet to sell insurance, while insurers and brokers have seemed to lag behind. But they are now beginning to launch an offensive, with new net offerings that aim to provide a wider choice and better service, and ultimately win custom back, says Simon Threadgold.
Insurance companies have been painfully slow in adapting to e-commerce, with some insurers and brokers still sceptical about the internet. This contrasts with rapid developments in retail bankingOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Axa UK Retail CEO departs for Axa's health business
Alain Zweibrucker, former CEO of Axa UK, has commenced his role as CEO of Axa's health business after being appointed in November.
Premiums continue to fall but the winds could change
Both Pearson Ham, and Confused and WTW’s latest data has showed home and motor premiums continuing to fall. However, Pearson Ham suggests the tide is about to change.
Axa’s David Pearce rejoins Aviva
David Pearce, director of retail direct at Axa UK, has rejoined Aviva after four years.
Why MGAs need to hold the line in 2026
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says the softening market gives MGAs the opportunity to prove their mettle – but they must show underwriting discipline.
Burst pipes cost Allianz £20m across two years
Allianz paid out £20m for damage caused by burst pipes in 345 claims between the start of 2023 and September 2025.
One quarter of SMEs facing underinsurance
Around one in four SMEs believe themselves to have been underinsured in the last 12 months, according to research from Premium Credit.
Trump’s stance pushes insurers to soften Net Zero goals
More than a quarter (27%) of the UK’s major general insurers have noted Donald Trump’s stance on climate change has had some negative impact on their organisation’s Net Zero strategy in 2025.
Four biggest challenges facing insurers in 2026 revealed
Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the year ahead.