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A fine balance

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Hiscox is busy striving to become a household name, with its multi-million-pound advertising campaign pushing the brand deeper into the country's conscience. Ralph Savage meets group claims director Jeremy Pinchin to discuss the challenges such a strategy can throw up

The role of group claims director was created for Jeremy Pinchin in May last year, after he had built a formidable reputation at Lloyd's during the previous four years - first as project manager for

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TimeTo: Reflect on the 2026 Biba Conference

Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.

Q&A: Mark Rose and Luke Anyon, Tracker

Mark Rose, managing director, and Luke Anyon, sales director of Tracker, explain how their multi-layered technology and close collaboration with insurers and police are helping recover stolen vehicles at scale – and why wider adoption could significantly reduce claims costs.

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