The ins and outs of outsourcing to India
Outsourcing to locations such as India as a way of trimming operating costs has increased in popularity among insurers. Ian Hunter examines the issues - not least trade union unrest - that have arisen as a consequence.
Many insurers are looking to cut their hefty IT budgets through costssavings. One way to do this is by outsourcing key functions to India and
other developing countries.
Canada Life has announced a
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