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Will code of practice make perfect?

Personal injury protocol is essentially a guide of dos and don'ts for insurers' and claimants' lawyers. Solicitor Paul Parke outlines the details of the protocol and how it will affect the insurance industry.

When Lord Woolf published his final recommendations for improving
access to justice in July 1996, he proposed a radical overhaul of the way
in which personal injury litigation is conducted, so as to

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