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London Market operation: claims kept off the system

Ian Winter QC representing Michael Bright, continued to question Colin Hawes on the claims process within Independent’s London Market claims operation this afternoon, writes Sarah Hills .

Colin Hawes, the ex-deputy divisional claims director for Independent’s London Market operation, went through his monthly reports with Mr Winter from 1997 to 1999, highlighting the audits that were

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Diary of an Insurer: Sedgwick’s Hugh Kennaway

From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and global head of downstream energy at Sedgwick, has a nonstop week.

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