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Taking the road to business efficiency

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Business Process Outsourcing (BPO) is a much discussed strategy but the London market has been a slow adopter so far - will the newly launched market repository provide the impetus required to bring a critical mass of users on board?

Research carried out on behalf of Xchanging*, last month, into the attitudes of the London insurance market towards outsourcing, reveals that there is still a wide spectrum of views on its

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