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Double-decker takes to the skies

The new Airbus A380 will take its first flight next month. Insurers will be watching with interest

The aviation market anticipates no major problems in meeting the challenges of the double-deck Airbus A380 when it is introduced into airline service next year. In the meantime, insurers will be

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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