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Computer glitch causes chaos for UK flights

A system failure affecting air traffic control workstations was to blame for disruption to thousands of passengers coming in and out of Britain's biggest airports on Friday, officials told Reuters, as services returned to normal on Saturday.

FCA tightens complaint handling procedures

Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority on changes to the rules on complaint handling and post-sale telephone calls.

James Hallam reveals £200m growth plan

A merger or acquisition could be instrumental in a plan to build broker James Hallam from its current form as a top 30 UK independent broker into a major UK player of £200m gross written premium or more.

MPs plotting to summon outgoing FCA execs

Two departing executives from the Financial Conduct Authority are set to be summoned to appear in front of the Treasury Select Committee over the mis-handling of changes to life insurance regulation.

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