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Claims to success?

A new claims code for the general insurance industry is being launched on 21 November. John Parker explains the main principals of the new document.

Call the shots.

Call centres look poised to play an increasing role in the insurance industry, in particular the detection of fraudulent claims. Jonathon Swift reports on the mechanisms that have been put in place in order to catch potential fraudsters.

Road to recovery.

The personal injury sector has recently seen massive changes that are now being felt across the insurance industry. Laura Wilkin takes PM through these developments and explains how insurers can tackle their implications.

Stuck in traffic.

The credit hire saga is far from over, with all affected parties waiting for the legal green light on decisions that will govern future hire issues. Edward Murray explains some of the complex arguments surrounding the controversy.

Risk slashes costs.

A new net-based exchange for trading facultative reinsurance, Risk2Risk.com, claims it can slash und...

Bright future for rehab.

Helen Merfield discusses the issues facing personal injury case managers - in particular rehabilitation, which she has championed, and which is enjoying a radical transformation in the UK.

Taking the lead.

The prospect of a single lead underwriter to manage the underwriting and administrative process on e...

Appointment at Carmichaels.

Tim Blake has rejoined Carmichaels as a partner after a seven-year break from the company. He has 25...

Step this way.

In the wake of Post Magazine's second Rehabilitation conference, Keith Burns takes a look at the changes of attitude taking place within the insurance industry, and how one rehab centre is proving that there is life after injury.

Trawling wider.

The online endowment policy trawling service freetrawl.com now offers quotes on utilised with-profit...

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