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Imagine rebrands

The Imagine Group of Bermuda is grouping together its reinsurance and insurance operations and rename...

Appointment at FSCS.

The Financial Service Authority has recruited two new non-executive members of the board of the Fina...

Investigating fire claims gets a warm reception.

For insurers, discovering the cause of a blaze is a burning issue in claims processing. Warming to his subject, fire claims investigator Rod Newbery talks to Richard Adams about the wide range of specialist skills involved and the job satisfaction he…

Pushing the right buttons.

If insurers fail to push policyholders' buttons regarding online claims services, customers will go to providers that do make the best use of the web-enabled technology, believes Jim Douglas.

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