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Tree's company?

In the light of Esure's call to ban the sale of willow trees, thought to be a major culprit in subsidence, Gillian Glanville calls for insurers to inform customers about managing the risks associated with trees planted close to property and talks about…

On top of the claims game.

Increased claims competition has led to a greater emphasis on quality of service. John Hancock says smooth performance is essential if loss adjusters are to keep ahead of the game.

Safe as houses?

Small and medium-sized enterprises appear to be particularly susceptible to risks such as fire, flood and theft, but Hugo Cranmore says their disaster recovery plans often simply do not cut the mustard.

Stand out from the crowd.

In the current packed household market, the problem facing many insurers is how to get ahead of the field. The dilemma is customers are attracted by low prices, but also want the added extras too. David Fanning wonders if this is too tall an order.

A bumpy ride ahead for new VIC scheme

The vehicle identity check scheme has received much criticism, especially after confusion over its application led to customers receiving incorrect advice from insurers and salvage operators. Alan Greenouff considers the implications for the government…

Risk-tight business?

A company's success depends on its ability to keep its head above water in a crisis - a growing challenge as the tide of legislation and corporate responsibility rises. Roger Cottell examines the factors that must be addressed to risk-proof today's…

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