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Sun, sea and insurance.

Brokers and insurers have not fared as well as they could have in taking a larger proportion of the travel insurance market. As new travel trends develop, Simon Threadgold says there are golden opportunities for them if they adopt a more specialised…

Service Provider of the Year

The London Processing Centre deals with 16 currencies, 29 international clients and transactions worth £10.5bn a year. Edward Murray reports on its efforts to streamline its service.

Britannic jobs hit.

The restructure of the sales force at Britannic Assurance, with the loss of 1600 staff, was complete...

... an arboriculturist.

As the only full-time trees expert to be employed by an insurance company, Gillian Glanville is working to plant positive ideas about the environment. But her job doesn't keep her rooted in one spot, as she explains to Jane Bernstein.

NU: adjuster cuts.

Norwich Union is to make its 65-strong in-house team of personal claims adjusters redundant, followi...

Which way now?

The road ahead looks uncertain for reinsurers who are adopting a cautious approach in light of escalating claims and losses among liability insurers. Richard Willsher explains.

The Training Award

NIG's programme of recognition and reward makes staff feel special when they achieve excellent customer service. It's part of a training strategy that leaves the classroom far behind, writes Jane Bernstein.

ZM to meet claims.

Zurich Municipal, which provided the school journey insurance for the tragic Bunmi Shagaya trip (see ...

Marketing Initiative of the Year

Motor trade insurer Road Runner put its marketing into top gear with the recruitment of Rover the cartoon dog. The campaign opened up a new market, says Richard Adams.

Equitas warning.

Equitas, the company established by Lloyd's to reinsure the pre-1993 liabilities of Names, has been ...

Broking Initiative of the Year

Argyll has come up with an insurance package that allows waste land to be unlocked for development, keeping green fields free of bricks and mortar. Catherine Tennant reports.

Groupama for sale: official

Groupama's UK insurance operation has been officially put on the market as the French parent looks to...

HSBC sues Bright.

The private banking arm of HSBC is suing former Independent Insurance chief executive Michael Bright...

Watson Wyatt PI cover safe.

The actuary of the failed insurer Independent, Watson Wyatt, placed its professional indemnity insur...

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