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Overseas aid.

As the costs of setting up pan-European claims operations look set to fall, UK companies with European motor insurance exposure are looking at the options which are becoming available to them. Les Walker reports.

Claims case strategy vital.

The Woolf reforms and other legal changes have had a huge impact on the processing of claims. All involved must keep their eye on the game, according to Nigel Roden and Andrew Pieri.

Rising damp.

As flood levels rise once more across the UK, we could see an increase in the incidence of toxic mould. The industry would be wise to learn from examples in the US, where mould has already proved heavy weather for insurers, says Jane Bernstein.

Lost property.

Insurers in the property market are coming round to the idea of using repair networks over loss adjusters in the drive to cut claims appraisal costs. However, some believe using the two in tandem is the best solution to prevent the losses caused by fraud…

Social fire.

Loss adjuster Woodgate & Clark is investigating the cause and quantum of a fire at Wetherby & Distri...

The Cruellest Cut.

In the drive for cutbacks, companies may not make adequate provision for health and safety risk management. Not a shrewd move if they later find themselves at the sharp end of a manslaughter charge, says Richard Adams.

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