News
Counting on e-claims.
Many insurers will readily admit their claims process is highly inefficient and some have already jumped at employing technology to automate administration and cut costs. Some are going one step further and are using e-claims as a possible revenue stream…
Repairs conflict is damaging.
The conflicts between insurers and repairers damage the service given to the ultimate customer and r...
Harnessing technology.
Embracing the challenge of the internet requires getting "the optimal balance between face-to-face i...
Primary set to buy UK motor broker.
Primary is set to acquire a UK motor broker and launch a new small commercial service for brokers, a...
Miller Fisher shareholders accept restructuring.
Shareholders in outsourcing specialist Miller Fisher this week accepted the financial restructuring ...
Sanitas online business booming in Spain.
Bupa this week claimed its Spanish subsidiary Sanitas conducts more online business in Spain than an...
Technical head at Browne Jacobson says claims are unlikely to abate.
The upwards pressure on the cost of personal injury claims is unlikely to abate, said Mike Simpson, ...
Industry split over fraud.
The attitude of insurers towards fraud varies enormously, according to Bob Barnett of Ravenstone Inv...
Commission: is there a better way?
The Bain Report recommends professional advisers should be paid by fee only. There is nothing wrong ...
ICL e-business head leaves company.
Manjit Rana, head of e-business for ICL has left the company. Mr Rana said he hoped to remain in the...
Marsh under attack from animal rights group.
Broker Marsh has become one of the latest companies to be targeted by animal rights movement Stop Hu...
Clearing the air.
Studies show air pollution is at its lowest for several centuries, yet it still costs lives. Insurers experience claims in this area, with those for passive smoking being top of the list, says Veronica Cowan.
ING revenues rise.
The Dutch insurance and banking group ING last week reported that group revenues rose nearly 50% to ...
Too many complaints.
The ombudsman still sees far too many justified complaints about valuations, said Tony Boorman, prin...
Equitime: Greenspan support.
The airline war risk liability insurance plan backed by broker Marsh appears to have got the upper h...
The EC approves insurance aid schemes.
The European Commission has approved insurance aid schemes for airlines in Ireland and the Netherlan...
RSA drop raises questions.
Failure to dispose of seven business operations and rebuild capital by the end of the third quarter ...
Appointment at Manor Financial Management.
Manor Financial Management, the independent financial adviser based in Leeds, has made two key appoi...
Other results this week - HBOS.
HBOS has reported a 30% increase in profits from its insurance and investment division to £772m. HBO...
Jaffray case goes to Court of Appeal for final judgement.
Lloyd's troubled past will be dragged through the courts again next week, when the infamous Jaffray ...
Internet technology will "unlock huge benefits".
Using internet technology to integrate the supply chain could unlock huge benefits in terms of custo...
Britannic seeks scale via a merger.
Insurance group Britannic said this week it is seeking to merge, as it posted poor results showing a...
Breakthrough Breast Cancer and Norwich Union join forces.
Breakthrough Breast Cancer and Norwich Union have joined forces to raise funds for breast cancer res...
Hill House Hammond Business acquires Galloway Whitfield and Co.
Hill House Hammond Business has acquired independent commercial intermediary Galloway Whitfield and ...