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OIC portal figures don't show true picture of reforms as driver behaviour has changed with Covid
As driver behaviour changed following the Covid pandemic, it is difficult to draw firm conclusions on the impact the whiplash reforms have had on the number of claims coming through the new system, a conference has heard.
MoJ defends the low proportion of unrepresented claimants using OIC portal
Speaking at the Association of British Insurers’ whiplash event, David Parkin, deputy director for civil justice and law policy at the Ministry of Justice, addressed the criticism that Official Injury Claims portal is not meeting its objectives as less…
Axa XL promotes Benet to global CUO
Axa XL has appointed Libby Benet as global chief underwriting officer, succeeding Nancy Bewlay, who recently assumed leadership of Axa XL’s global reinsurance operation.
Richard Taylor named CEO as HDI restructures in UK & Ireland
HDI Global and HDI Global Specialty will be aligned under one leadership structure, with Richard Taylor as UK & Ireland CEO.
Brit launches online work experience to draw talent into insurance
Brit has partnered with not-for-profit social enterprise GT Scholars to launch online “digital challenges” for young people with the aim of boosting the diversity of talent drawn to careers in the insurance sector.
RSA becomes latest insurance company to back suicide prevention charity R;pple
RSA Insurance has donated £25,000 to R;pple, the suicide prevention charity behind an online interceptive tool designed to provide and support is to individuals conducting searches relating to self-harm or suicide.
Tom Major succeeds Lars Vissing as regional head of claims for London and Nordics at AGCS
Allianz Global Corporate and Specialty has appointed Tom Major as regional head of claims for regional unit of London and Nordics, succeeding Lars Vissing, with effect from 1 June.
Leadership changes as RSA brings customer operations and claims together
RSA has changed its leadership team as it brings customer operations and claims together to create a single function.
Direct underwriters saw retention rates of 70% prior to FCA pricing reforms
Benchmarking analysis data has found that prior to the introduction of the Financial Conduct Authority's pricing reforms, direct underwriters had the highest retention and lowest switching rates.
Capgemini: only 8% of insurers 'Resilience Champions'; Allianz mulls Home & Legacy disposal; CII reports £4.4m deficit; and Questgates buys
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Corbin & King verdict leads to ‘dusting off’ of BI claims as Premier League teams issue court action
The legal sector is revisiting business interruption claims that might have been mothballed after the Financial Conduct Authority Test case as the Corbin & King verdict reopens the possibility of policyholders being able to bring claims under their non…
Motor premiums still in decline in real terms, says ABI
Motor insurance premiums are still at a seven-year low in real terms, despite optimism from other tracking publications, according to the Association of British Insurers.
Insurance-related nuisance calls and texts rose by 40% in 2021
After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.
QBE appoints RSA's Germain as group chief information officer
David Germain joined QBE’s London office as group chief information office in April.
Getsafe adds buildings insurance in the UK as it targets the top digital spot
Insurtech firm Getsafe is aiming to be one of Europe’s leading digital insurers as it launches buildings insurance to complete its home insurance proposition in the UK.
Insurance Post TV: Price walking special – what impact has the FCA ban had on the personal lines market?
Insurance Post reveals the latest episode of its ‘magazine-style’ television show.
LV provides helpline access for men in its repair garages
LV has launched an initiative to provide men with a safe space to talk about their problems at the garages within the LV repair network.
Brokers warned that a commission ban for multi-occupancy buildings could be the 'thin edge of a large wedge'
Compliance experts have warned brokers that the Financial Conduct Authority's decision to look at commission payments for multi-occupancy building could set a precedent for the future and be seen as an 'easy win' by government.
Admiral defeats fundamentally dishonest fraudster; Ardonagh Academy launched; start-up Coral aims to disrupt LEI sector; and Pool Re to cut prices
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva and WWF outline 'whole economy approach' to Net Zero transition
Aviva and the Worldwide Fund for Nature have published a joint paper, setting out the steps they say the UK government must take to help businesses and the public sector tackle the climate and nature crises.
Briefing: Time for zero tolerance on sexism
“In all honesty, after 30+ years in Financial Services I am pretty used to sexist and derogatory comments like those in the AGM yesterday.”
Customers young and old expect frictionless digital insurance products, says Axa Partners’ Ward
The assumption that innovation in digital insurance need only be in service of younger customers has been proven false, Axa Partners chief sales and distribution officer for the UK and Ireland Kelly Ward has told Post.
Brokers can play key role in Net Zero transition, says Allianz's Dixon
Brokers can play a key role in encouraging businesses to transition to Net Zero, Allianz chief underwriting officer Catherine Dixon has told Post.