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A century of changing lives

The Insurance Charities have been helping those in the insurance industry and their dependents for a hundred years now. To celebrate, their 'Changing Lives for the Better' campaign is aiming to raise the profile of the organisation and dispel a few myths…

Reality bites

An unpalatable truth is hitting home for insurers as they realise that affinity business is no longer there for them on a plate. They are now having to work smarter and sing for their supper. Rachel Gordon reports.

Abuse ruling hits insurers

Insurers will find it harder to defend abuse claims against local authorities, following the Court ...

Appointment at SBJ

SBJ Group, the insurance and consulting group, has appointed David Wood as its divisional director,...

An evolving relationship

Insurers and vehicle repairers must put aside old differences and find new ways to work together and meet joint targets, says Gary Brench.

The power to perform?

The advent of new FSA regulation is set to have a strong impact on the insurance sector, however, many believe they do not have enough power to raise service standards and keep them there. Rachel Gordon investigates industry feeling on the proposed…

Get in line for online

With the benefits of online claims now being widely touted - for both customers and service providers - there are no longer any excuses not to switch to a web-based system, argues Martin Wiggins.

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