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Insurers warned to prepare for wave of ‘AI-assisted grievances’

AI and law. Symbolizing the judicial law system and artificial intelligence, this image represents the intersection of jurisprudence and the prohibition or ban of AI. Abstract 3d digital concept

Insurance leaders have been warned to brace for a growing wave of AI-drafted workplace grievances, as staff increasingly use AI tools to escalate workplace disputes.

Speaking at Lloyd’s of London’s Dive In festival yesterday (23 September), at a session titled Leading Tomorrow’s Talent: A Fireside Conversation on AI, Leadership and the Future of Work, David

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