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Empowrd AI’s Walters says ‘experimentation’ crucial for insurance

Zoe Walters, Carys Lawton-Bryce, Ankit Bharadwaj, Kate Harb

Employees need to embrace “play and experimentation” with AI ahead of mastering the technology to promote growth, said Zoë Walters, founder of Empowrd AI, and leadership psychologist.

Speaking at the final Dive In festival session yesterday (22 September), Walters, pictured left, said insurance leaders in particular need to be role models, encouraging experimentation, or “play”.

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