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Zurich’s Hackett urges industry to win over Gen Z talent

(L to R) Anna Pang, Zurich sustainable energy graduate, Bernadette Hackett, head of customer and distribution UK, Zurich Insurance Group, Penny Seach, chief underwriting officer at commercial insurance at Zurich Insurance, and Eshaan Badesha, Zurich sustainable energy graduate

Gen Z graduates are ‘bright’ and the industry needs to position itself as an attractive place to start a career for them, according to Bernadette Hackett, head of customer and distribution UK at Zurich.

Speaking at Zurich’s annual Insurance Graduate Forum on Thursday (25 June), Hackett said she was concerned about demographic trends in the industry.

This is reference to the 2026 London Market Group’s

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