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Lloyd’s/London

Comment - claims: cutting the cost of claims

Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.

Lloyd's motor result reflects 'torrid' time

Lloyd's finance director Luke Savage has said Lloyd's 2010 UK motor insurance result reflects the "torrid" experience of the whole market within that class of business. Its motor book reported an underwriting loss of £520m (2009: £83m loss) and a…

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