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Analysis: ERS goes commercial

ERS goes commercial

Broker-only motor insurer ERS has the chance to make its mark in the commercial sector but will need to recruit well and target niche larger risks.

ERS declared last year that it would enter specialist commercial insurance lines, following a turnaround of the business by former CEO Ian Parker.

Parker (see box below), who had led the firm since

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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