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Gallagher boss Simon Matson apologises for 'insensitive comments'

Simon Matson

Simon Matson, UK CEO of Gallagher, pictured, has said sorry for the “insensitive comments” he made which came to light in the staff and business poaching court case the firm lost to Ardonagh this October.

At the end of the case Ardonagh chairman John Tiner hit out at the “abusive and racist language used by the claimants” which the case had revealed.

Gallagher had sought £9m from Ardonagh in a legal

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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