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Lloyd's launches independent workplace culture survey

Sexual harassment

Lloyd’s has commissioned the Banking Standards Board to conduct an independent survey on the workplace culture and standards of behaviour within the market.

The market-wide survey will be the largest ever conducted by the insurance sector and its results will be used to inform further action as Lloyd’s seeks to address concerns about conduct within the

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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