Taking a different tack

David McMillan, Norwich Union's partnerships director, tells Jonathan Swift why the company is taking a more active approach to affinity

A bone to pick

Justin McCracken, deputy director-general of the Health and Safety Executive, talks to Ana Paula Nacif about what he wants from the insurance industry

Back in business

Thomas Crawford had effectively retired from the insurance industry when the call came to step in at Crawford and Company. Jonathan Swift finds out why he and Jeffrey Bowman predict a bright future

Sinclair's spectrum of ideas

New AA director Kevin Sinclair talks to Guy Anker about his plans for the company, his ideas for expansion and how running marathons helps keep him ahead of the competition

The broker's broker

Tired of interviewing dull men in suits, Mark Geoghegan tracked down an old-style broker who doesn't mince his words - meet Chris Clark CEO of Willis Re Specialty

A Grace-ful NU beginning

The website was just the start - Adrian Grace, Barclays' new head of insurance, is planning to shake up every aspect of the service, as Jonathan Swift discovers

A very civil servant

Keen to appeal to all members, Stephen Haddrill, new director-general of the Association of British Insurers, met Anthony Gould to talk about the future of the trade body

Swiss springs forward

Despite Swiss Re posting healthy results for 2004, the firm's chief economist, Thomas Hess, believes the reinsurance industry is still some way from good health

Born-again company

Crawford and Company has been revitalised during the past few years, winning a string of new contracts. Jonathan Swift spoke to Ian Muress and Benedict Burke

Steady as she goes?

Terry Clark is the new chief executive of Converium, after replacing Dirk Lohmann. The troubled rei...

Dedicated to the cause

Having just celebrated 35 years in one industry and one company, Cunningham Lindsey chief executive Gerry Loughney spoke to Ralph Savage about where he sees the adjuster now and in the future

Keep it in the family

The Markel Corporation celebrates its 75th birthday this year. Jonathan Swift speaks to chairman and chief executive Tony Markel, grandson of the company's founder and one of four generations of the family to have worked for the company, about the secret…

Which way for consumers?

Instead of protecting consumers, Laurence Baxter of Which? argues that Financial Services Authority regulation has given them a false sense of security. Ana Paula Nacif explains

Location, location, location

CNA Europe has offices based throughout the UK but is seeking to set up in other conurbations. Jonathan Swift talks to chief executive officer Keith Davies to find out more

Onward and upward

Lloyd's is in a position of strength for 2005 but Julian James says there is no room for complacency

Setting suns

The Treasury's decision to exclude travel agents from the Financial Services Authority's remit caused consternation in sectors of the insurance industry. Ana Paula Nacif talks to Association of British Travel Agents' chief executive Ian Reynolds, who…

Will the theory be proved in practice?

Tim Rankin is a firm believer in the practice of offshoring more complex claims operations and believes middle-office roles will be next to migrate overseas. Guy Anker reports on this theory

Committed to the cause

Declaring that the culling is over, Adrian Brown tells Stephanie Denton Royal and Sun Alliance is now committed to building strong relationships with personal lines brokers

A breath of fresh air

After surprising the insurance industry when she left Hiscox last year, Sian Fisher tells Guy Anker why her new position with start-up intermediary Oxygen is just the project for her return

Is the ABI in safe hands?

Though he comes to his new role - as director of general insurance at the Association of British Insurers - without a background in insurance, Nick Starling says the issue of managing risk is not new to him. Jonathan Swift finds out more

Growth potential

Just six months into the job, Alea Group president and chief executive Mark Ricciardelli tells Ralph Savage that 2005 will see the insurer aiming for further growth in the UK

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