The Pandemic has forged ‘higher levels of trust’ in insurance, but ‘visibility’ is needed around cover
Consumers and businesses have come to appreciate the importance of insurance more as a result of the pandemic, but believe policy language must be simplified.
These were the findings of a study by DWF, which surveyed 2000 consumers of personal insurance and 403 business insurance purchasers, with the intention of assessing the impact of the pandemic on
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