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Slow slow, click-click, slow

In the rush to gain the e-commerce edge and keep rivals on their toes, have insurers and brokers failed to unlock the internet's true potential for increasing business? David Fanning assesses some of the strategies companies have employed and finds out if the initial fancy footwork is now faltering.

Many insurers have invested significantly in e-commerce, but have
they gone far enough and have the resources been well spent? Some
companies are now finding they are having to rethink their e

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