Column
Diary of an Insurer: Collegiate’s Amy Barnes
Amy Barnes, deputy director of the Collegiate claims department, kicks off the week singing along to catchy K-pop tunes with her four-year-old daughter, works on developing a designated handler system, alleviates an insured’s concerns, plus produces some artwork.
Why Britain’s e-scooter limbo is costing lives and money
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues that six years of regulatory dithering over e-scooters has left injured people paying the price, and that further delay is becoming untenable.
Diary of an Insurer: Waggel’s James Brown
James Brown, chief technology officer at pet insurer Waggel, explores how the business will use artificial intelligence, prepares for an endurance bike ride and celebrates getting the claims pipeline down to a record low.
Penny Black’s Social Diary: 600-mile charity cycle; FT’s health food
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Allianz’s Holmes on why trust in insurance must be earned
View from the Top: Colm Holmes, CEO of Allianz UK, argues closing the gap between how the industry performs and how it’s perceived requires a deliberate effort to earn customer trust.
Throwback Thursday: Men belt up; Salaries rise
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when the government told men to “belt up”.
Why AI must not become an excuse to stop hiring junior staff
Trade Voice: Stefan Daines, member of the Chartered Insurance Institute Broking Community Board and broking director at Daines Kapp, argues artificial intelligence's freed-up capacity should go towards training junior colleagues, not replacing them.
Diary of an Insurance PR: Harrison Sadler's Alison Reeson
Alison Reeson, deputy managing director of Harrison Sadler, has a rook for an alarm clock, wears the wrong shoes for a long walk and prepares a client for a podcast about telematics and young drivers.
Penny Black’s Social Diary: Hiscox's stock market fanfare
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Why the real AI advantage in insurance lies beyond the model
View from the top: Ben Rose, CEO of Supercede, argues that as artificial intelligence models become commoditised, the advantage for the industry will come from the context and infrastructure surrounding them.
Throwback Thursday: Female first; Co-op’s woe
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when a woman first entered a male building safety arena and Co-operative Insurance’s results were disappointing.
Why the MGA sector is built for what’s next
Trade Voice: Michael Keating, CEO, Managing General Agents’ Association, discusses key themes from this year’s MGAA conference and argues the MGA sector is helping to lead, not react, to change across the market.
Diary of an Insurance PR: Omnia’s Nathalie Crystal
Nathalie Crystal, associate director at Omnia Partners, proves the importance of preparation by packing in plenty of meetings with journalists at this year's British Insurance Brokers’ Association conference.
Penny Black’s Social Diary: Lime Street Festival
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Why specialist expertise matters in a commoditised insurance market
View from the Top: Richard Coleman, UK general insurance managing director at Ecclesiastical Insurance, reflects on what should stay the same in insurance even as the market softens and artificial intelligence transforms how the industry operates.
Throwback Thursday: Broker pay threat & motor premiums hike
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when lawyers met to discuss whether entering the European Economic Community could reduce broker pay and motorists moaned…
Why Flood Re must change before it becomes unfit for purpose
Trade Voice: Perry Thomas, CEO of Flood Re, explains why the flood insurance market is on the cusp of change, and why fairness and resilience must remain centre stage.
Lessons Europe can take from the California wildfires
Kumar Dhuvur, co-founder and chief product officer at ZestyAI, looks back at the 2025 California wildfires, and with more starting in Europe, suggests lessons that can be learnt to mitigate the risk before it gets out of control.
Diary of an Insurance PR: Lysander’s Joe Malone
From proactive media pitching, ghost writing and always-on social media content, to reactive situations that change the entire course of a day or week), Joe Malone of Lysander PR shares his working week.
Penny Black’s Social Diary: Insurtech UK’s specs-appeal
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Throwback Thursday: Entering Europe; Fire damage
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when insurers were told they were better off in Europe and fire claims reached record highs.