Column
Diary of an Insurer: Charles Taylor’s Rose Goad
Rose Goad, claims team leader at Charles Taylor Assistance, works with aviation clients, helps the UK and Singapore team stay connected and shares her love of Formula 1.
Diary of an Insurance PR: NextGen’s Roma Braithwaite
Roma Braithwaite, NextGen Communications’ PR and media consultant, is a mother of 10-year-old twins, local sea-swimmer, mega-plan organiser and is getting ready for Monte Carlo’s Rendez-Vous.
Diary of an Insurance PR: Full Circle’s Kirsty Plank
Kirsty Plank, director of Full Circle Communications, shows her appreciation of Dolly Parton’s lyrical genius, gets a boost from Pepsi Max as she compiles social media engagement reports and turn journalist when she interviews Insurance Post’s content…
Diary of an Insurance PR: Spotlight Consulting's SJ Wrigley
SJ Wrigley, founder and director of Spotlight Consulting, talks about her strategic approach, the importance of female mentorship, singing, and wild swimming.
Diary of an Insurance PR: Omnia Partners’ Adrian Beeby
Adrian Beeby, director of Omnia Partners, is awoken by his dog, keen to maintain muscle mass, shapes a podcast, ensures a client can make the most of Linkedin and writes about geopolitical volatility.
Diary of an Insurer: Axa’s David Pearce
David Pearce, trading director of Axa Direct and Swiftcover, takes a stride forward with application fraud controls, improves the online renewal user experience and talks to Swiss colleagues about electric vehicle battery tests.
Diary of an Insurer: Allianz Partners’ Matt Crawford
After cycling from London to Paris in 24 hours, Matt Crawford, head of sales for roadside assistance at Allianz Partners, keeps motors running during his working week and learns lessons from the provider's travel insurance business.
Diary of an Insurer: Peach Pi’s Nick Dinsdale
Nick Dinsdale, director of underwriting for NPAI and Peach Pi, loves interacting with his new team, won’t let road repair carnage prevent his daughter from playing for Chelsea FC Girls, and adds a bit of market experience to his organisation’s reinsurer…
Diary of an Insurer: Markel’s Jo Sykes
Jo Sykes, divisional director, broker & ATE UK, for Markel, provides a taxi service for her daughters as they cope with mock GCSEs plus A Levels, has plenty of meetings, plus she manages to squeeze in a five mile run.
Diary of an Insurer: Halliwell Forensics’ Lee Masson
Lee Masson, managing director of Halliwell Forensics, examines a large warehouse fire, copes with court deadlines, and further develops his knowledge of fires in lithium ion batteries.
Diary of an Insurer: Ecclesiastical’s Laura Carter
Fair value assessments, London landmarks, plus a fish and chip supper with the underwriting department feature in the working week of Laura Carter, customer segment director of Ecclesiastical Insurance.
Diary of an Insurer: Peppercorn AI's Nigel Lombard
Nigel Lombard, CEO and founder of insurtech Peppercorn AI, shares a week in the life of a start-up, which includes remote working, investor meetings and gaining B Corp status.
Diary of an Insurer: Clear Group’s Neil Grimes
Neil Grimes, claims director of Clear Group, gets out on the track to experience a demonstration of autonomous driving and catches up with the claims team of a recent acquisition.
Diary of an Insurer: Starpeak’s Andy Brownsell
Andy Brownsell, commercial director of Starpeak, discusses data privacy, catches up with insurers to discuss sign-off for binder renewal and meets with a prospective new capacity provider.
Diary of an Insurer: Claims Consortium Group’s Jeremy Hyams
Jeremy Hyams, founder of Claims Consortium Group and Synergy Cloud, spends his week looking for missing school shoes, cooking up a storm, talking high-level strategy, exploring international opportunities and new predictive insurance tools.
Diary of an Insurer: Sedgwick’s Kristina Bahari
Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.
Diary of an Insurer: Charles Taylor’s Dr Lynn Gordon
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, is a lifeline for a woman whose husband has died abroad and organises a patient’s long-haul repatriation from Australia to the UK.
Diary of an Insurer: Avantia’s Jess Woodhouse
Jess Woodhouse, chief operating officer at Avantia Group’s specialist home insurance provider Homeprotect, is up with the lark (or her children), ready to manage her team and discover new technology.
Diary of an Insurer: Consilium’s Roxy Zeb
Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property…
60 Seconds With... Foil’s Pete Allchorne
Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.