Column
Why the future of broking isn’t just about placing insurance
View from the top: Tom Danson, managing director of corporate and health & employee benefits at Brown & Brown, argues that brokers must move beyond insurance product silos and build their advice around how businesses actually experience risk.
Why productivity is an asset and should be managed like one
View from the top: David Dexter, head of risk solutions at QBE Europe, argues that lasting productivity depends on protecting workforce resilience, and that organisations must learn to spot the risks eroding it long before absence becomes visible.
Throwback Thursday: ABI’s amateur dispensation
Insurance Post’s Throwback Thursday steps back in time to October 1991 to remind you what was going on this week in insurance history when the Association of British Insurers was willing to make allowances for add-on cover.
Why we’re putting shared expertise to work in 2027
Trade Voice: Mike Keating, CEO of the Managing General Agents Association, reflects on a year of growth for the MGA sector and sets out why learning, development and practical regulatory engagement will be centre stage in 2027.
Diary of an Insurer: Belfor’s Dominic Toomey
Dominic Toomey, technical manager within the major and complex loss team at Belfor UK, balances complex site inspections, hands-on technical demonstrations and internal system workshops with the ongoing development of people and processes.
Penny Black’s Social Diary: Beazley’s support for ex-offenders
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Penny Black’s Social Diary: Hiscox and Howden's hole in one
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
How cyber breaches quickly become D&O claims
View from the Top: Laura Parris, executive director at Gallagher, explains how a cyber breach can quickly escalate into a directors and officers liability crisis, and why aligning cyber and D&O cover is critical.
Throwback Thursday: Satellite insurance attempts take-off
Insurance Post’s Throwback Thursday steps back in time to October 1991 to remind you what was going on this week in insurance history when our award-winning publication's editor Alyson Rudd examined space insurance.
Why trust must survive London’s shift to digital trading
Trade Voice: Christopher Croft, CEO of the London and International Insurance Brokers Association, argues that as digital trading transforms the London market, trust, relationships and human judgement must remain at its core.
Diary of an Insurer: Sedgwick’s Hugh Kennaway
From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and…
Penny Black’s Social Diary: QBE’s pasty & FT’s pastries
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Why culture, not just regulation, drives good customer outcomes
View from the top: Andrew Otter, head of regulatory engagement at Markerstudy, argues that a healthy culture and strong governance, not just regulation itself, are what ultimately drive good customer outcomes.
Throwback Thursday: Casualty of Eagle Star fallout
Insurance Post’s Throwback Thursday steps back in time to October 1991 to remind you what was going on this week in insurance history when Eagle Star’s restructuring caused a senior exit.
Why claims professionals must show their value in the age of AI
Trade Voice: John Bissell, executive director of Chartered Institute of Loss Adjusters, argues that as artificial intelligence helps policyholders challenge claims decisions, loss adjusters must respond by demonstrating clearer judgement, communication…
Diary of an Insurer: Charles Taylor’s Scott Spray
Scott Spray, senior loss adjuster at Charles Taylor, has a long-haired dachshund alarm clock, and navigates a sea of tourists who seem to think walking in a straight line is optional to inspect a charming old mansion block.
Penny Black’s Social Diary: Abseiling Superwoman; Pride party-food
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Why prevention, not just protection, is the future for UK insurers
View from the Top: Kannan Amaresh, SVP and global head of insurance at Infosys, argues that UK insurers are shifting from repairing losses to predicting and preventing them, and sets out what's needed to make that transformation stick.
Throwback Thursday: Cheaper motor insurance
Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when General Accident was placing several regions of the UK in lower rating areas for private cars.
What will the London market look like in five years’ time?
Trade Voice: Matthew Bellamy, underwriting director at the Lloyd’s Market Association, argues that artificial intelligence represents the biggest shift the London market has faced, and asks how the sector can preserve human expertise and relationships.
Diary of an Insurer: Allianz’s Faith Kitchen
Faith Kitchen, head of client relationship management at Allianz, focuses on growing accounts, mentors an A Level student, and finishes the week watching her son's cricket practice.