Claims
Task force enlists ABI and Biba to update application fraud guidance
The Association of British Insurers and the British Insurance Brokers’ Association have agreed to update their guidance on the prevention of application fraud by the end of 2015 after being prompted by the government’s insurance fraud task force.
Motor Claims 2015: The programme
What is going on when at this year's Motor Claims event.
Allianz launches PI product for e-trading platform
Allianz has launched a new e-traded professional indemnity product for the UK broker market.
Marock notes strong acquisition pipeline for rights issue fund
Charles Taylor is eyeing up potential acquisition targets across all three lines of the company's professional services business as well as life run-off firms, according to CEO David Marock.
Blog: A loss adjuster walks into a bar ... looking for a surge solution
Having a pint with a senior member of the loss adjusting fraternity recently, the thorny issue of surge response/management came up again.
Blog: Client retention and counter fraud
Fraud management is a delicate balance. Insurers have to walk a fine line in order to keep fraud at bay and keep costs and renewal rates under control in order to retain their customer base, says VFM's Sally Griffiths
Charles Taylor sees £9.2m revenue jump in ‘strong' 2014
Charles Taylor saw its revenue increase by £9.2m for the year ended 31 December 2014 to £122.8m.
Charles Taylor launches £30.6m rights issue
Professional services firm Charles Taylor is launching a rights issue to raise approximately £30.6m in gross proceeds.
Crawford's Muress thanks staff and clients as CMA signs off on GAB Robins deal
The Competition and Markets Authority has unconditionally cleared the acquisition of GAB Robins by Crawford and Company after concluding its review of the purchase ahead of schedule.
Arson: No smoke without fire
While fire risk has dropped considerably over the past decade, almost half the £1bn paid out in fire claims each year is as a result of deliberate acts. So what can be done to reduce the losses caused by arson?
New Zealand Earthquakes: Kiwi crisis
New Zealand insurers were exposed to intense pressure following the devastating earthquakes in Canterbury in 2010 and 2011. Post investigates the lessons learned from these events for insurers in both New Zealand and the UK
North of the Border: No balance on bereavement awards
Two appeal cases have highlighted the inconsistencies between fatal claims awards
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Brokerbility next to pilot Axa claims tool
A web-based claims tracking tool for brokers is entering its second pilot phase with members of the Brokerbility network with a wide release planned for the second quarter of this year.
Insurers fear 'floodgates' will open if scope for psychiatric claims is widened
Insurers have expressed concern that Association of Personal Injury Lawyers proposals to broaden the scope of who is able to lodge a claim for psychiatric harm could “open the floodgates” to spurious claims.
Davies promotes Kearney to group role
Davies Group liability director Suzanne Kearney has been promoted to a group-level role responsible for developing UK-wide broker nominations.
Vanuatu rocked by "monster" cyclone
Category 5 Cyclone Pam has left devastation in the Pacific island country of Vanuatu.
Cyclone Marcia claims rise above A$400m
Claims from Cyclone Marcia in Queensland have risen above A$400m (£207m).
ICO raids call centre making millions of daily PPI calls
The Information Commissioner's Office has raided a call centre in Hove thought to be responsible for making millions of nuisance calls about payment protection insurance and debt management.
Jelf buys claims firm Hamilton Bond Group
Jelf has acquired Worcester-based claims consultant Hamilton Bond Group with CEO Alex Alway citing the purchase as a response to challenges imposed on brokers under the Insurance Act.
Government moves to £1m per claim limit in draft riot bill
Government has proposed a £1m per claim limit for riot claims in the draft Riot Compensation Bill published today.
Former Watchdog presenter to head recall review
Broadcaster and consumer campaigner Lynn Faulds Wood will lead a review of the UK’s system for the recall of unsafe products, Consumer Affairs Minister Jo Swinson announced today.
Aviva bolsters whiplash fight with new proposals
Aviva has developed six recommendations for reducing the number of whiplash claims to help lower the cost of motor insurance for "fed up" customers.
Esure tipped to wrestle market share from rivals once rates rise
Esure can win customers from “less efficient UK motor insurers” once motor pricing picks up, according to a report by Berenberg, which has backed the insurer's long-term prospects.