Claims
ABI issues gender directive guidance
The Association of British Insurers has published guidance for consumers ahead of the European Court of Justice’s gender directive.
Woodgate & Clark handling Selfridges claim
Loss adjuster Woodgate & Clark has been appointed to handle claims arising from the raid on Selfridges in Manchester, Post understands.
Post Blog: The telematics white elephant
Is telematics the cure for the ills of the motor market? Or is the rise in the use of black box technology a false dawn? Greg Bannister explains.
Lyons Davidson tops list for Legal Ombudsman intervention
The Legal Ombudsman has filed 10 decisions on law firm Lyons Davidson since April after receiving complaints from clients.
Questgates wins customer service gong
Questgates claims to be the first UK loss adjuster to win an award for customer service from Investor in Customers, which assesses customer experiences and satisfaction levels across all industries.
Crawford wins RSA solus subsidence claims contract
RSA has appointed Crawford & Company to be the sole provider of subsidence claims handling services for a five-year term.
Periodical payment orders: Struggling with settlements
Periodical payment orders are being used to settle increasing numbers of serious personal injury claims, and their popularity is likely to continue. How can insurers cope with the challenges they present?
Insurance Fraud Register to be accessible to life and Lloyd's markets
The Insurance Fraud Register is to be rolled out to the life insurance and Lloyd's markets once it is fully operational in the UK general insurance sector.
Interview: Andrew Miller - in the driving seat
As research director at Thatcham, Andrew Miller has an eye on the vehicles of the future. From autonomous emergency braking systems to driverless cars, he tells Post how new motoring technology can benefit insurers.
Aviva backs Allan & Thomas risk management offering
Dorset-based broker Alan & Thomas Insurance Group is to offer commercial clients free access to a range of risk management tools and services after teaming up with Aviva Risk Management Solutions.
Tackling fraud is a 'source of competitive advantage', says IFB boss
The director of the Insurance Fraud Bureau, Phil Bird, pictured, has said that tackling fraud has become an "integral part of an insurers' business plan".
FMG achieves two business certifications
Incident management specialist FMG has obtained certifications that recognise the firm's business continuity plans.
Mondial reshuffles sales team
Mondial Assistance UK has restructured its sales team just a fortnight before it becomes Allianz Global Assistance.
ABI throws weight behind industry partnership with the FCA
The Association of British Insurers renewed its support today for the insurance industry working in partnership with the incoming Financial Conduct Authority to ensure that regulation delivers for consumers.
Jubilee parent targets Direct Group
The parent company of Lloyd's managing agency Jubilee is in talks to acquire a stake in insurance administration specialist, managing general agency and top 50 broker Direct Group, Post Online has learned.
Swiftcover posts £13m loss but GWP rises
Swiftcover Insurance Services found itself in the red in 2011 after posting a loss on ordinary activities before interest and taxation of £13.4m for the year ended 31 December 2011 compared with a profit of £932 000 in 2010.
IUMI: Insurance industry acted responsibly during economic meltdown
The economic crisis will create opportunities for the global insurance and reinsurance market if it can deliver "true resilience", delegates at the International Union of Marine Insurance annual conference have heard.
Quindell seals South Africa deal with Quintica
Quindell has acquired South Africa-based telecommunications outsourcing service provider Quintica and its international arm Quintica International.
Julian Millar joins Claimspro
Former QBE and Royal Bank of Scotland Insurance claims boss Julian Millar has joined loss adjusting business Claimspro International as managing director.
RSA pulls out of mid-market motor trade citing 'tough' market conditions
RSA has confirmed plans to exit the UK mid-market motor trade business by scrapping its Excelerator brand and selling off retail and wholesale intermediary business Fyfe Group.
Claimspro appoints new MD to drive European business
Loss adjuster Claimspro International has appointed Julian Millar as managing director.
Overcapacity constraining cargo market
Soft market rates caused by overcapacity continue to act as a constraint on the global cargo insurance market, despite some significant losses.
Insurers and claimant bodies committed to portal extension, says chairman
RTA Portal Co chairman Tim Wallis has responded to insurers' concerns that the claimant community is "dragging their feet" over extending the portal to include employers' liability claims, stating that both sides remain committed to the April 2013…
Questgates opens Belfast base
Specialist loss adjuster Questgates has established a new office in Belfast and has made a string of Merlin Claims hires.