Claims
Law firm acquires London-based defendant practice
Plexus Law acquires Squire & Co swoop.
59 staff face redundancy following Cunningham Lindsey restructure
Loss adjuster shakes up subsidence team following claims downturn.
Close-knit is a better fit
Nigel Clarke, executive director at MYI chartered loss adjusters, explores how the captive programme affects approaches to loss and the claims process.
Chubb appoints new UK and Ireland property claims manager
Mark Jordan promoted to head property claims role.
Beware the bite
The legal status of settlement agreements reached on behalf of underwriters by loss adjusters is being called into question, writes Ling Ong.
Allianz launches plant machinery guide
Insurer produces online guide for brokers.
ECF processing is quicker than paper processing says Markel
ECF efficiency will continue to improve according to Markel.
The great wall of China
Loss adjusters looking to break into the Chinese market still have to surmount significant obstacles, warns Simon Chick.
The right tool for the job
Mediation in disputes has some concrete benefits, including significantly reducing costs, says Leigh Jackson, but forcing parties to use a one-size-fits-all protocol might lead to resentment and the process becoming meaningless.
Threading hisway through
Lured back to Axa with a free reign to improve its customer service reputation, Paul Meehan explains to Mairi MacDonald how he is finding a solution by focusing on the integrity of its policyholders.
